Privacy Policy

At Toh & Yip TCM and Physiotherapy, we are committed to protecting the privacy of our users. This Privacy Policy outlines information we collect and how it is used, as well as your rights and choices with regards to this information.

Information We Collect

  • Personal information: This may include your name, email address, and other contact information that you voluntarily provide to us when signing up for our services or making a purchase.
  • Technical information: We may collect technical information such as your IP address, browser type, operating system, and device information when you visit our website.
  • Usage data: We may collect information about how you use our services, including the pages you visit and the actions you take on our website.
  • Cookies: We use cookies and similar technologies to enhance your browsing experience and to understand how you use our website. For more information on cookies, please see the section “Cookies” below.

How We Use Your Information

  • To provide and improve our services: We use your information to deliver the services you request and to improve your overall experience on our website.
  • To communicate with you: We may use your contact information to send you updates about our services, promotional offers, and other information that may be of interest to you.
  • For security and fraud prevention: We use your information to protect the security of our website and to prevent fraudulent activity.

Sharing of Your Information

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website and delivering our services.
  • Legal Disclosures: We may disclose your information if required by law or if we believe in good faith that such action is necessary to comply with legal process, respond to claims, or protect the rights, property, or safety of our users or the public.

Cookies

  • Essential Cookies: These cookies are necessary for the functioning of our website and cannot be turned off. They allow you to navigate the site and use its features, such as accessing secure areas.
  • Performance Cookies: These cookies collect information about how you use our website, such as the pages you visit and the time you spend on them. We use this information to improve the performance of our website and to provide a better user experience.
  • Advertising Cookies: These cookies are used to deliver advertisements that are relevant to your interests. They may also be used to limit the number of times you see an advertisement and to measure the effectiveness of advertising campaigns.

Your Rights and Choices

  • Access and Correction: You have the right to access and correct your personal information that we hold.
  • Opt-Out: You may opt-out of receiving promotional emails from us at any time by clicking the “unsubscribe” link in the email.
  • Deletion: You may request that we delete your personal information. Please note that in some cases, we may be required to retain certain information for legal or security reasons.

Data Retention and Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission or storage is completely secure.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page and will become effective upon posting.

Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at info@tytcmphysio.com.sg.

This Privacy Policy was last updated on 6th February 2023.

Get in Touch

Any Enquiries? Contact Us for More Info

We will respond promptly to address your needs.

[Notice] We are closed on 3 May 2025.

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