frequently asked questions (FAQ)

Appointment Booking

It is recommended to book an appointment to avoid long waiting time.

Appointment Timeslot

Your appointment time is estimated based on the number of patients before your turn. It may vary as the doctor may take a little longer to see each patient.

Walk-In Consultation

Walk-in consultation is available. However it is recommended to make an appointment to avoid long waiting time.

Clinic Brewing Services

After the consultation you can choose to collect the herbal prescription in raw form or opt for our brewing service. Our clinic staff or you would arrange a time for the collection.

Delivery Services

At the moment, we do not provide any delivery services. You can arrange a pickup service during our working hours and inform our staff that you are unavailable for collection.

Attire For Physiotherapy

Please Wear Loose, Comfortable Clothing for Your Appointment.

Medical Certificate

An medical certificate can be issued. However, it is advised to check with your employer to verify if a medical certificate from a Chinese medicine clinic is accepted.

Insurance Claims

Please ask your physician or physiotherapist for the documentation on the day of your visit if you need a medical record for insurance claims.

Teleconsultation

Currently, the clinic only provides face to face consultation.

Payment Methods

We accept Cash, Nets and Paynow

Get in Touch

Any Enquiries? Contact Us for More Info

We will respond promptly to address your needs.