frequently asked questions (FAQ)
Appointment Booking
It is recommended to book an appointment to avoid long waiting time.
Appointment Timeslot
Your appointment time is estimated based on the number of patients before your turn. It may vary as the doctor may take a little longer to see each patient.
Walk-In Consultation
Walk-in consultation is available. However it is recommended to make an appointment to avoid long waiting time.
Clinic Brewing Services
After the consultation you can choose to collect the herbal prescription in raw form or opt for our brewing service. Our clinic staff or you would arrange a time for the collection.
Delivery Services
At the moment, we do not provide any delivery services. You can arrange a pickup service during our working hours and inform our staff that you are unavailable for collection.
Attire For Physiotherapy
Please Wear Loose, Comfortable Clothing for Your Appointment.
Medical Certificate
An medical certificate can be issued. However, it is advised to check with your employer to verify if a medical certificate from a Chinese medicine clinic is accepted.
Insurance Claims
Please ask your physician or physiotherapist for the documentation on the day of your visit if you need a medical record for insurance claims.
Teleconsultation
Currently, the clinic only provides face to face consultation.
Payment Methods
We accept Cash, Nets and Paynow
Get in Touch
Any Enquiries? Contact Us for More Info
We will respond promptly to address your needs.